Safe with Facialteam | Travel Tracker monitors 47+ countries

Our COVID-Safe Protocol was implemented before reopening operations in June 2020 so travellers could feel safe with Facialteam.

Since, we have been amazed at how many patients have come across oceans just for a consultation, not to mention surgery, in spite of the odds. This transitional period has been so positive, we’d like to share some of the insights after 4 months of operations, up to October 2020.

The data from June – October 2020 shows how effective prevention works as a protective shield for all of us.

Feeling safe with Facialteam

Don’t take our word for it. Listen to our patient’s accounts of their recent facial feminisation journeys during the pandemic. Also, how we are doing our best to take care of you in this brave, new world, so you may feel safe with Facialteam.

Was it a good time to come to Spain for FFS during covid? 

“This is a time for me to do my self care, not just physically but emotionally. To be able to recenter and to refocus on rooting yourself in your positivity in you and what self care means for you is a good thing and it’s a good time for that.” “My experience coming here during covid has been very worry-free…the whole team and HC Marbella Hospital has had very good protocols. I never felt at risk the entire time.”

100+ patients operated from 4 continents in 4 months

Looking back on the four months between June – October 2020, which were a challenge for everyone, we are encouraged by the positive statistics. Thanks to the continued trust of our patients, who never cease to amaze us.

“Speaking to the FT coordinators, I felt reassured. If I was going to be safe anywhere, I was going to be safe here. Once I’d met the doctors and had numerous covid tests, it wasn’t so much a worry. They are taking this seriously and making every effort to make sure it is as safe as possible at the moment.”

55+ consultations in Marbella during initial pandemic

Yet another surprise in statistics, given the increased availability of virtual consultations and amplified online services, was how many people have come to Marbella from July to October 2020 for an in-person consultation!

More than 360 covid tests…all negative

If you choose to travel to Marbella, it is with the assurance of an exhaustive COVID-Safe best practices protocol which has been in place for prevention and protection since June. The effectiveness is proven with this statistic:

Of 360 covid tests made in the 4-month period between June – October 2020, including both patients and staff, there has been a 0% incidence of transmission.

Our strict COVID-Safe protocol has helped to secure the safety of everyone involved. Patients and staff are required to have the adequate preventative testing. As of 24 May 2021, in the case of patients, the current status is as follows:

  • Patients who certify having recuperated from covid or being vaccinated in the 90 days prior to travel do not need to have a PCR nor blood analysis prior to surgery. Note: most airlines do require a PCR prior to flying.
  • Before returning home, a repeat of either the serology or PCR testing as required by the specific airline/country in order to fly.

Travel Watch monitors 47+ countries

The FT Travel Watch is a monitoring service which compiles the fluctuating travel regulations and corresponding official sources for 47 different countries (as of May 24th 2021) on a regular basis. With the objective to inform patients with the greatest accuracy possible, as always, supporting our international patients from the very beginning of their journey.

“Travel Watch” surveillance keeps our coordinators up to date on:

  • mobility restrictions between country borders
  • country status & testing / quarantine requirements
  • the safest and most reasonable travel alternatives in our knowledge
  • estimated time-frames in which surgery may be carried out

Helping you navigate travel in times of covid. Keep up to date by reading our Covid-Safe Advisory periodic updates.  

Marissa’s story, FFS during COVID-19

Below, see Marissa’s story of making it from the USA to Spain during the pandemic in 2020.

FFS: Facial Feminization Surgery Whilst In A Pandemic from Marissa Farmer on Vimeo.

Patient Relations Manager Lilia Koss, presentator of Lilia's Livestreams
About the author

Hello world! I’m Lilia Koss and I use she, her, and they pronouns. What are yours? With a background in humanities and diverse professional experiences, I have been working with the Facialteam founders and directors since 2008. Involved from the ground up, so I’ve had hands in many pots: patient coordination, orientation events on 3 continents, social media, written and audiovisual content about our gender-affirming healthcare...but now life is more defined. Lately, I focus my energies on Public Relations, community management and live streaming to help raise the visibility of trans health. Life is pretty complete.