I first contacted the Facial Team via email with some photo’s attached to an email. They then replied with their recommendations and a quote for the proposed procedures. I asked a couple of questions via email to which I always received a prompt response. I was fortunate that shortly after I had made the initial inquiry one of the surgeons was in my home town of Sydney Australia for a day of personal consultation. After a quick examination he confirm that their recommendation via email were correct. When then reviewed several other similar cases so I had some idea as to the expected results. I then had 1/2 an hour or so with a previous patient that I could ask questions as to her experiences, this was invaluable.
My encounter with the Facial Team started with a colleague of the team at Malaga airport arrival hall. I was then bought a coffee and what was about to happen over the next couple of days was explained to me. This made me very comfortable it also made me feel like part of the family. I was then transferred to my accommodation in Malaga. When I arrived I meet one of the previous patients and a patient that was going to have the procedure the day before me. This was invaluable to be able to quiz a patient that has just gone through what I was going to go through in the coming days.
The following day I was escorted to High Care (HC) Hospital for all my pre-op tests. I then had the rest of the day to investigate my new surroundings in Malaga. I was again picked up and returned to HC hospital for my pre-op consultation. During this consultation it was explained in great depth as to what was going to happen tomorrow in surgery and the expected results.
The following morning it was up early at about 7am and I was again picked up and taken to HC hospital. I was meet by Anna and taken to my room. Then it was time to get changed and off to the theatre. There I was meet by all the surgeons and the anesthetist, again what was about to happen to me was reviewed. I then walked into the theatre and it was lights out. I awoke some 4-5 hours later to people talking and the smiling face the surgeon ensuring me that all had gone very well and they were now doing the hair transplants. It was then another couple of hours that I was drifting in and out, before I was asked to get off the operating table and onto my own bed, I was then taken back to my room.
Shortly after arriving back in my room the patient coordinator called to see how I was and if there was anything that I needed. An hour or so later the surgeon called in on his way home to check and ensure that I was okay. I was then given some dinner and it was light out again for the night.
The following morning I was again visited by the several patient coordinators and all of the surgeons to check on my welfare. Some dressings and drains were removed. I was released from the hospital the following day after a full day of rest. All of the hospital staff were very considerate, caring and could communicate well in English, which was a relief.
I then had several days to again investigate the Malaga area with my host and one of the other patients. I was taken sight seeing, walks along the beach, shopping and out for several meals. There was lots of talks and laughs during this time. Every day the duty patient coordinator contacted me on a phone supplied by The Team to ensure that all was good and that I had no questions. I usually missed their call as I was having such a good time, I always rang them back.
A couple of days before I was due to go home 2 new girls arrived that were due to have surgery in the coming days. Where when I arrived I was the student I was now the teacher. They were questioning me as to my experiences and as to what they could expect. We shared several meals in the coming days and lots of interment moments which helped myself and the others with what we had just been trough or what were about to go through.
It then came to the final day before I was due to fly home. I was again pick up and taken to HC hospital to have my stitches removed and my post-op consultation. This was personally a very emotional time for me. Where the new me was going to be relieved. All of the staff were extremely supportive and comforting during this time. I was then shown all of the pre and post scans so I could see exactly what had been done. Then it was time for the good by’s. There was lots of tears (on both sides) as I felt like I was part of the family and I was leaving forever.
It has now been several months since I have returned home and I still receive frequent messages from The Team inquiring as to my well being. I have no hesitation in recommending the services of the Facial Team and their support colleagues to any prospective patient. You can contact me through The Team if you require any further information or have any questions.
Luv always, Des
Forehead reconstruction & Orbital shave vía crown incisión, Immediate hair transplant (FUS) y rhinoplasty. /Reconstrucción de frente por abordaje coronal, transplante capilar inmediato (FUS) y rinoplastia.